Privacy Policy — Indian Centre for Aviation Studies (iCAS)
Last Updated: 14 September 2025
Indian Centre for Aviation Studies (“iCAS”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with our online advertising (including Meta Ads and Google Ads), enroll in courses, or contact us.
If you have any questions about this Privacy Policy or your information, please contact us (details in Section 11).
1. Information We Collect
We collect information to deliver training services, run advertising and lead-generation campaigns, manage website functionality, and improve user experience. The types of data we collect include:
Personal Information (provided by you)
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Name, email address, phone number, postal address, date of birth (where required for course enrollment), qualifications, identity documents or training records you submit during registration or applications.
Technical & Usage Data (automatically collected)
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IP address, device and browser type, operating system, pages visited, time on site, referring URLs, and other analytics data collected by tools such as Google Analytics and server logs.
Advertising & Conversion Data
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Data collected through advertising platforms (e.g., Meta/Facebook, Instagram, Google Ads) such as ad interactions, conversions, custom audience identifiers, and aggregate campaign performance metrics. We may also use tracking pixels (e.g., Meta Pixel) to measure ad effectiveness.
Cookies and Similar Technologies
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Cookies, local storage, pixels, and similar technologies that enable us to recognize returning users, remember preferences, and deliver personalized content and ads.
2. How We Use Your Information
We use personal and technical information for the following purposes:
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To process course registrations, applications, payments, and to deliver training services.
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To communicate with you regarding admissions, course schedules, certification, support, and updates.
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To operate, maintain, and optimize our website and learning platforms (WordPress-based systems and third-party LMS plugins where used).
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To run and optimize digital advertising campaigns on platforms such as Meta (Facebook & Instagram) and Google Ads and to measure campaign performance.
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To create and target audiences for recruitment and remarketing purposes (e.g., custom audiences, lookalike audiences).
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To comply with legal or regulatory obligations and respond to lawful requests by public authorities.
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To detect, prevent, and address technical issues, fraud, or security incidents.
3. Legal Basis for Processing (where applicable)
For users in jurisdictions that require a legal basis for processing personal data (for example under the GDPR), iCAS processes data based on:
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Contractual necessity (to provide training and course administration).
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Consent (for marketing communications and some cookies/tracking).
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Legitimate interests (for website analytics, fraud prevention, and advertising optimization), balanced against your rights and expectations.
4. Cookies & Tracking — Details & Controls
iCAS uses cookies and tracking technologies to improve site performance and advertising relevance. These include:
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Essential cookies — required for site functionality (e.g., login, course progress).
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Analytics cookies — Google Analytics for website analytics and reporting.
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Advertising cookies & pixels — Meta Pixel and Google Ads conversion tags used to measure ad performance and serve personalized ads.
You can manage cookie preferences through your browser settings. For ad preferences, you can adjust settings directly via Meta Ad Settings and Google Ad Settings.
5. Sharing & Disclosure of Data
iCAS does not sell your personal data. We may share information with:
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Advertising platforms: Meta (Facebook & Instagram), Google Ads, and other ad partners to run targeted campaigns and measure conversions.
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Service providers: Hosting (Hostinger), domain services (GoDaddy), analytics providers, email service providers, payment processors, and LMS or CRM vendors who support our operations.
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Legal & safety: Government, regulatory, or law enforcement authorities when required by law or to protect iCAS’s rights and safety.
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Acquisitions & corporate transactions: If iCAS is involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity (with notice where required).
When we share data with third parties for advertising (e.g., Meta/Google), we do so securely and only as necessary to accomplish the advertising objectives.
6. Data Retention
We retain personal data only for as long as necessary to provide training services, fulfil legal obligations, resolve disputes, enforce our agreements, or as otherwise permitted by law. Course & certification records may be retained longer as required for regulatory or accreditation reasons.
7. Data Security
iCAS uses industry standard measures to protect personal data, including SSL/TLS encryption on our website (Hostinger-hosted with SSL enabled), secure servers, access controls, and regular security assessments. While we take reasonable steps to secure your information, no system can be guaranteed completely secure — please take care with your account credentials and sensitive information.
8. Your Rights & Choices
Depending on your location and local law, you may have rights including to:
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Access, correct, or update your personal information.
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Request deletion of your personal information.
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Object to or restrict certain processing (including direct marketing).
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Withdraw consent where processing is based on consent.
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Port your information to another provider.
To exercise rights, contact us at the details in Section 11. We will respond in accordance with applicable law.
9. International Transfers
Personal data processed for advertising and analytics may be transferred to service providers and platforms located outside your country (including to the United States for platforms such as Meta and Google). iCAS will take appropriate measures to ensure such transfers are lawful and secure.
10. Third-Party Links & External Platforms
Our site may link to third-party websites or embed content (e.g., payment gateways, social feeds, video players). We are not responsible for external sites’ privacy practices — please review their privacy notices before sharing personal information.
11. Contact & Grievance Officer (India)
If you have questions, requests, or concerns about privacy, or wish to exercise your rights, please contact:
Indian Centre for Aviation Studies (iCAS)
Email: support@icas.in
(If you prefer, provide a dedicated Data Protection Officer contact here. Replace placeholders above with your actual contact details before publishing.)
12. Meta Ads Lead Form — Short Disclaimer (for use on ad lead forms)
When collecting leads via Meta or other ad platforms, include this short disclaimer on the form:
By submitting this form you agree that Indian Centre for Aviation Studies (iCAS) may contact you about training programs and offers. Your information will be used for the stated purposes and handled in accordance with our Privacy Policy.
13. Changes to This Policy
We may update this Privacy Policy occasionally. Significant changes will be indicated by an updated “Last Updated” date. Continued use of our services after such changes means you accept the new terms.